Driving Loyalty and Growth Through Affinity Partnerships
In today’s automotive landscape, brands are looking for new and innovative ways to cut through the noise — created by competing automakers, technological advancements and shifting ...
Unlock insider access to the J.D. Power Auto Summit—where trusted industry intelligence, exclusive highlights and unmatched perspectives drive your experience to the next level.
Designation
Designation
Our App is designed keeping in mind the customer's comfort zone. Make mind-blowing inner pages. Show your organization aims, achievements, products and services. Your customers will never go away from you.
By: Jason Swiech, Manager, Product Marketing, CDK on 8/19/25 7:19 PM
It’s hard to overstate the importance of the F&I department in today’s franchised car dealerships. The F&I function shouldn’t just be seen through a profit lens. Car shoppers put a high level of trust in the both the process and the F&I Manager themselves. In the latest research from CDK, four out of five shoppers said they were satisfied with the time they spent with the F&I Manager.
By: John Gottschalk, Head of Automotive, Reputation on 10/27/25 8:58 PM
AI is transforming how consumers discover and evaluate vehicles, reshaping the digital retail process. Shoppers now move fluidly between AI tools, asking detailed, conversational questions like “Which SUV brand is most reliable?” or “What dealership provides the best service in my area?”
By: J.D. Power Events Team on 6/11/25 5:51 PM
The road to the 2026 J.D. Power Auto Summit starts here.
This blog will be your go-to destination for exclusive updates, expert insights and behind-the-scenes content leading up to the industry's most anticipated B2B automotive event. Whether you're a returning attendee or considering joining us for the first time, this is where the journey begins.
In today’s automotive landscape, brands are looking for new and innovative ways to cut through the noise — created by competing automakers, technological advancements and shifting ...
This article was originally published on Automotive News. Consumers have long complained of clunky and unresponsive voice assistants in the vehicle. Voice assistants will be key ...
This article was originally published on InsideEVs. Historically expensive electric cars are now a bargain, thanks to the expiring EV tax credit and hefty manufacturer incentives. ...
This article was originally published on USA Today. Key Points Each year, J.D. Power studies the top technologies in cars using owner feedback to rank them. The top five rated ...
This article was originally published on The Washington Post. Electric vehicles have been flying off of car lots. Over the past two months consumers have flocked to dealers around ...
AI is transforming how consumers discover and evaluate vehicles, reshaping the digital retail process. Shoppers now move fluidly between AI tools, asking detailed, conversational ...
It’s hard to overstate the importance of the F&I department in today’s franchised car dealerships. The F&I function shouldn’t just be seen through a profit lens. Car ...
The road to the 2026 J.D. Power Auto Summit starts here. This blog will be your go-to destination for exclusive updates, expert insights and behind-the-scenes content leading up ...