THANK YOU TO OUR 2023 SPONSORS
THIS IS THE EXCLUSIVE HOME TO THE J.D. POWER FRANCHISE ASSESSMENT
This interactive panel blended J.D. Power Voice of the Customer data with real-time retail transactional data, residual value data and [NEW!] EV data to provide an overall brand performance scorecard of each major new vehicle franchise in the industry. Moderated by Newsweek’s autos senior editor, Eileen Falkenberg-Hull, this discussion was exclusive to onsite attendees and is not available anywhere else.
Great CX includes personalized offerings, shopping flexibility, speed and convenience, improved customer support, transparency and a secure environment. Enabling this type of experience leads to increased brand loyalty that drives differentiation, increased revenue and profitability.
REASONS TO ATTEND
Clear-cut industry intelligence on customer interactions with brands and products.
SOCIALIZE & CONNECT
Reconnect with your industry peers while furthering your knowledge on the auto retail industry.
Insights to reach optimal performance through precise data & robust analytics.