THIS IS THE EXCLUSIVE HOME TO THE J.D. POWER FRANCHISE ASSESSMENT

This interactive panel blended J.D. Power Voice of the Customer data with real-time retail transactional data, residual value data and [NEW!] EV data to provide an overall brand performance scorecard of each major new vehicle franchise in the industry. Moderated by Newsweek’s autos senior editor, Eileen Falkenberg-Hull, this discussion was exclusive to onsite attendees and is not available anywhere else.

CORE TOPICS

Great CX includes personalized offerings, shopping flexibility, speed and convenience, improved customer support, transparency and a secure environment. Enabling this type of experience leads to increased brand loyalty that drives differentiation, increased revenue and profitability.
 

REASONS TO ATTEND

EXCLUSIVE CONTENT

Clear-cut industry intelligence on customer interactions with brands and products.

SOCIALIZE & CONNECT

Reconnect with your industry peers while furthering your knowledge on the auto retail industry.

UNBIASED EXPERTISE

Insights to reach optimal performance through precise data & robust analytics.

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