Exclusive home to the J.D. Power

FRANCHISE
ASSESSMENT    

This interactive panel blended J.D. Power Voice of the Customer data with real-time retail transactional data, residual value data and EV data to provide an overall brand performance scorecard of each major new vehicle franchise in the industry. Moderated by Newsweek’s autos senior editor, Eileen Falkenberg-Hull, this discussion was exclusive to onsite attendees and is not available anywhere else.

LOYALTY & CONQUEST
TYSON JOMINY
VP, Data & Analytics 
 

CONSUMER RATINGS
KRISTIN KOLODGE
VP, Head of Auto Benchmarking & Mobility Development

ELECTRIC VEHICLES
ELIZABETH KREAR
VP, Electric Vehicle Practice
 

RESIDUAL VALUES
JONATHAN BANKS
VP, Product Developement, Vehicle Valuations

CORE TOPICS

Great CX includes personalized offerings, shopping flexibility, speed and convenience, improved customer support, transparency and a secure environment. Enabling this type of experience leads to increased brand loyalty that drives differentiation, increased revenue and profitability.  

FRANCHISE
ASSESSMENT

ELECTRIC
VEHICLE

DIGITAL
RETAILING

DEALER BEST
PRACTICES

VEHICLE
VALUATIONS +
PRICING

DATA &
ANALYTICS

CUSTOMER
EXPERIENCE

INDUSTRY
OUTLOOK

REASONS TO ATTEND  
  

EXCLUSIVE CONTENT

Clear-cut industry intelligence on customer interactions with brands and products.

SOCIALIZE & CONNECT

Reconnect with your industry peers while furthering your knowledge on the auto retail industry.

UNBIASED EXPERTISE

Insights to reach optimal performance through precise data & robust analytics.