J.D. Power Auto Summit 2025

WHY ATTEND

The J.D. Power Auto Summit is the premier automotive retail event at the NADA Show. This one-day event features key industry thought leaders, real-time auto industry data and cutting-edge insights to help you make informed decisions within this ultra-competitive and highly dynamic industry. With 700+ attendees at last year’s event, this is your opportunity to meet and network with leaders who are shaping the future of this rapidly changing industry, including dealers, automakers, agencies and suppliers.

Each year, the J.D. Power Auto Summit provides a unique forum for industry leaders to address some of our most complex challenges and most compelling opportunities. The topics introduced at this event frequently fuel much of the subsequent discussions around the NADA Show.

EXCLUSIVE HOME TO THE J.D. POWER

FRANCHISE
ASSESSMENT

This interactive panel blends J.D. Power Voice of the Customer data with real-time retail transactional data, residual value data and EV data to provide an overall brand performance scorecard of each major new vehicle franchise in the industry.

This exclusive discussion is only available to on-site Auto Summit event attendees.

LOYALTY & CONQUEST
TYSON JOMINY
VP, Data & Analytics

CONSUMER RATINGS
KRISTIN KOLODGE
VP, Auto Benchmarking & Mobility Development

ELECTRIC VEHICLES
ELIZABETH KREAR
VP, Electric Vehicle Practice

RESIDUAL VALUES
JONATHAN BANKS
VP, Product Development – Valuation Services

CORE TOPICS

Great CX includes personalized offerings, shopping flexibility, speed and convenience, improved customer support, transparency and a secure environment. Enabling this type of experience leads to increased brand loyalty that drives differentiation, increased revenue and profitability.

FRANCHISE
ASSESSMENT

ELECTRIC
VEHICLE

DIGITAL
RETAILING

DEALER BEST
PRACTICES

VEHICLE
VALUATIONS

DATA &
ANALYTICS

CUSTOMER
EXPERIENCE

INDUSTRY
OUTLOOK

REASONS TO ATTEND

EXCLUSIVE CONTENT

Discover how customer interactions with brands and products are impacting the industry -- and your business.

SOCIALIZE & CONNECT

Connect with industry peers and leaders while advancing your auto retail industry knowledge.

UNBIASED EXPERTISE

Get the latest auto insights, based on precise data & robust analytics, to help you reach optimal retail performance.

THANK YOU TO OUR SPONSORS

RECEIVE THE LATEST UPDATES
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THANK YOU

We appreciate your gracious support as we navigated the challenging winter weather and travel cancellations during the 2025 J.D. Power Auto Summit. We are happy to be able to provide recordings of our event sessions!