Exclusive home to the J.D. Power
FRANCHISE
ASSESSMENT
This interactive panel blends J.D. Power Voice of the Customer data with real-time retail transactional data, residual value data and EV data to provide an overall brand performance scorecard of each major new vehicle franchise in the industry.
Moderated by Newsweek’s autos senior editor, Eileen Falkenberg-Hull, this exclusive discussion is only available to on-site Auto Summit event attendees.
LOYALTY & CONQUEST
TYSON JOMINY
VP, Data & Analytics
CONSUMER RATINGS
KRISTIN KOLODGE
VP, Head of Auto Benchmarking & Mobility Development
ELECTRIC VEHICLES
ELIZABETH KREAR
VP, Electric Vehicle Practice
RESIDUAL VALUES
JONATHAN BANKS
VP, Product Development – Valuation Services
CORE TOPICS
Great CX includes personalized offerings, shopping flexibility, speed and convenience, improved customer support, transparency and a secure environment. Enabling this type of experience leads to increased brand loyalty that drives differentiation, increased revenue and profitability.
FRANCHISE
ASSESSMENT
ELECTRIC
VEHICLE
DIGITAL
RETAILING
DEALER BEST
PRACTICES
VEHICLE
VALUATIONS +
PRICING
DATA &
ANALYTICS
CUSTOMER
EXPERIENCE
INDUSTRY
OUTLOOK
REASONS TO ATTEND
EXCLUSIVE CONTENT
Discover how customer interactions with brands and products are impacting the industry -- and your business.
SOCIALIZE & CONNECT
Connect with industry peers and leaders while advancing your auto retail industry knowledge.
UNBIASED EXPERTISE
Get the latest auto insights, based on precise data & robust analytics, to help you reach optimal retail performance.
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