EXCLUSIVE HOME TO THE J.D. POWER FRANCHISE ASSESSMENT
An interactive panel that leverages the full compliment of J.D. Power data, research and expert insights to rank all US franchises in retail operations, product quality, residual values and owner retention.
Commentary derived from: Tech Experience Study (TXI), Initial Quality Study (IQS), and Automotive Performance, Execution & Layout Study (APEAL)
Great CX includes personalized offerings, shopping flexibility, speed and convenience, improved customer support, transparency and a secure environment. Enabling this type of experience leads to increased brand loyalty that drives differentiation, increased revenue and profitability.
REASONS TO ATTEND
Clear-cut industry intelligence on customer interactions with brands and products.
SOCIALIZE & CONNECT
Reconnect with your industry peers while furthering your knowledge on the auto retail industry.
Insights to reach optimal performance through precise data & robust analytics.